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GTC

Here you can download the following documents in English as PDF:

Valid for contracts concluded from 01.03.2025.

Contractual terms on-premises

Support policy 

Terms and conditions of contract for software as a service (“SaaS”) 

Support and service levels for SaaS services

Data Processing Addendum according to §28 GDPR

Technical and organisational measures

 

Valid for contracts concluded before or on 28.02.2025.

Contractual Terms and Conditions as of September 24th 2020

Support Policy as of September 24th 2020

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